Pew Research finds a big problem with AI: People don’t trust it

03 September 2023 | 11:05 Code : 37242 news
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If companies want their employees to embrace the potential of generative AI, they're going to have to make sure those workers actually trust it won't cost them their jobs.
Pew Research finds a big problem with AI: People don’t trust it

As time goes by, people are becoming less trusting of artificial intelligence (AI), according to the results of a recent Pew Research study. The study, which involved 11,000 respondents, found that attitudes had changed sharply in just the past two years.

In 2021, 37% of respondents said they were more concerned than excited about AI. That number stayed pretty much the same last year (38%), but has now jumped to 52%. (The percentage of those who are excited about AI declined from 18% in 2021 to just 10% this year).

This is a problem because, to be effective, generative AI tools have to be trained, and during training there are a number of ways data can be compromised and corrupted. If people do not trust something, they’re not only unlikely to support it, but they are also more likely to act against it. Why would anyone support something they don’t trust?

https://www.computerworld.com/article/3705950/pew-research-finds-a-big-problem-with-ai-people-dont-trust-it.html

tags: ai people problem research year excited


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